Shipping policy
Shipping Policy
Last Updated: August 06, 2026
Thank you for shopping with Morphiya. This Shipping Policy explains how we process and ship orders placed through our website.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high order volumes, processing times may be extended.
2. Shipping Destinations
Morphiya ships to most countries worldwide.
Please note that certain products may not be available for shipment to specific destinations due to local laws, import regulations, or carrier restrictions.
If we are unable to ship your order, we will notify you as soon as reasonably possible and issue a refund where applicable.
3. Delivery Times
Estimated delivery times vary depending on the destination and the shipping service selected at checkout.
Delivery estimates are provided for guidance only and are not guaranteed.
Morphiya is not responsible for delays caused by customs clearance, weather conditions, carrier disruptions, or other circumstances beyond our reasonable control.
4. Shipping Costs
Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.
Applicable shipping fees will be displayed before you complete your purchase.
5. Customs Duties, Taxes and Import Fees
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated, these charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
Morphiya has no control over these charges and cannot estimate their amount.
If a shipment is refused by the customer or returned due to unpaid customs duties, taxes, import fees, or failure to comply with local import requirements, any refund may be reduced by the original shipping costs, return shipping charges, customs fees, and any other costs incurred by Morphiya.
6. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.
Please allow up to 24 hours for tracking information to become active.
7. Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
Morphiya is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information.
If an order is returned due to an incorrect address, refusal of delivery, or failure to collect the shipment, additional shipping charges may apply before the order can be reshipped.
8. Lost or Damaged Shipments
If your order arrives damaged or if you believe your shipment has been lost, please contact us as soon as possible.
For damaged deliveries, please provide photographs of the package and the affected products to assist with our investigation.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution where applicable.
9. Delivery Confirmation
Risk of loss and ownership of the products pass to the customer upon delivery to the shipping address provided at checkout.
10. Contact Us
If you have any questions regarding this Shipping Policy, please contact us at:
